The student experience includes every step of their educational path, from enrollment and coursework to graduation and beyond. A project dedicated to “improving” this experience involves uncovering barriers and creating systems that ensure learning feels more accessible, supportive, and personalized to each student’s unique academic needs.
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Before creating any new design, it’s critical to first learn how users currently experience the product or service. This stage involves observation, research, and gathering insights that will shape the foundation of a user-centered design approach.
Before diving into the design process, it’s essential to build a clear understanding of the existing experience. This stage focuses on researching, listening, and gathering valuable insights that guide decisions and ensure solutions address real user needs effectively.
Every successful design starts with empathy and understanding. To design effectively, you must first study the existing experience. This stage is dedicated to collecting insights that reveal user behaviors, frustrations, and needs, guiding thoughtful and impactful design choices.
