The employee experience involves every stage of working with an organization, from onboarding and daily tasks to career development. A project aimed at “strengthening” this experience seeks to identify workplace pain points and deliver solutions that foster productivity, engagement, and a more human-centered organizational culture overall.
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Before creating any new design, it’s critical to first learn how users currently experience the product or service. This stage involves observation, research, and gathering insights that will shape the foundation of a user-centered design approach.
Before diving into the design process, it’s essential to build a clear understanding of the existing experience. This stage focuses on researching, listening, and gathering valuable insights that guide decisions and ensure solutions address real user needs effectively.
Every successful design starts with empathy and understanding. To design effectively, you must first study the existing experience. This stage is dedicated to collecting insights that reveal user behaviors, frustrations, and needs, guiding thoughtful and impactful design choices.
